IT Project Operation & Workflow Management - 6 Months
IT Project Operation & Workflow Management Internship in Patna Bihar - 6 Months ₹1999. Enterprise project management, Agile, Scrum, ITIL, DevOps, cloud PM with live projects. Best IT project management training in Bihar. University accepted.
Course Overview
Program Description
Skills You'll Learn
Projects You'll Work On
Enterprise IT Project Management
Complete enterprise-level IT project management from initiation to closure including project charter, requirements gathering, scope definition, work breakdown structure, project schedule, risk management, quality assurance, and project closure with real-world enterprise scenario.
Advanced Workflow Automation & Business Process Management
Design and implement a comprehensive enterprise workflow automation system including process mapping, automation implementation, testing, deployment, and optimization using advanced BPMN standards and tools.
Enterprise Agile Project Management & Scrum Implementation
Complete enterprise Agile project implementation with Scrum framework including sprint planning, daily stand-ups, sprint reviews, retrospectives, product backlog management, and scaled Agile considerations.
IT Service Management Implementation (ITIL)
Design and implement enterprise ITIL-based service management processes including incident management, problem management, change management, service level management, and service desk operations.
DevOps Pipeline & Cloud Infrastructure Implementation
Design and implement a complete enterprise CI/CD pipeline using DevOps tools including version control, CI/CD tools, containerization, orchestration, cloud deployment, and monitoring.
Project Portfolio Management Implementation
Design and implement a project portfolio management system including portfolio selection, prioritization, balancing, governance, monitoring, and reporting.
Digital Transformation Project
Plan and execute a comprehensive digital transformation project including strategy development, technology selection, implementation planning, change management, and transformation measurement.
Program Modules
M1W1: Introduction to Enterprise IT Project Management
Enterprise project management overview, project lifecycle, SDLC models (Waterfall, Agile, Scrum, Kanban, Lean, Hybrid), project management methodologies (PMBOK, PRINCE2, Agile), roles and responsibilities in enterprise IT projects, project management frameworks, enterprise IT project management, project management maturity models.
M1W2: Advanced Project Planning & Documentation
Project charter creation, requirement gathering techniques (interviews, workshops, surveys, prototypes), scope definition and management, work breakdown structure (WBS), project scheduling (Gantt charts, network diagrams, critical path method), milestone planning, resource allocation, risk identification, project documentation standards (IEEE, ISO), document version control.
M1W3: Workflow Management & Business Process Automation
Workflow automation, business process mapping techniques (BPMN, UML, flowcharts, SIPOC), task management tools (Jira, Trello, Asana, Monday.com, ClickUp), Kanban boards, sprint planning, backlog management, workflow optimization techniques, lean management principles, Six Sigma basics, process improvement methodologies.
M1W4: Agile & Scrum Methodologies - Advanced
Agile manifesto and principles, Scrum framework (roles: Product Owner, Scrum Master, Development Team; ceremonies: Sprint Planning, Daily Stand-up, Sprint Review, Sprint Retrospective; artifacts: Product Backlog, Sprint Backlog, Increment), user stories, story points, velocity tracking, burndown charts, burnup charts, scaled Agile (SAFe) overview, Agile project management tools, Agile metrics and reporting.
M2W1: IT Service Management (ITIL) - Advanced
ITIL framework overview, service strategy, service design, service transition, service operation, continual service improvement, incident management, problem management, change management, service level management, IT service desk, ITIL certification pathways, ITIL implementation case studies.
M2W2: Project Execution & Monitoring - Advanced
Team collaboration, effective communication strategies, stakeholder management, project tracking and control, progress reporting (status reports, dashboards, executive summaries), KPIs and metrics (SPI, CPI, EVM), earned value management, change management, conflict resolution, team motivation, leadership skills.
M2W3: Risk Management & Quality Assurance - Advanced
Risk identification techniques, risk assessment (probability/impact matrix), qualitative and quantitative risk analysis, risk mitigation strategies (avoid, transfer, mitigate, accept), risk monitoring and control, quality management (QA/QC), quality standards (ISO 9001, CMMI), testing methodologies (unit, integration, system, UAT, performance), defect tracking, continuous improvement (PDCA cycle), Six Sigma DMAIC.
M2W4: DevOps & CI/CD - Advanced
DevOps culture and principles, continuous integration (CI), continuous delivery/deployment (CD), version control (Git, GitHub, GitLab), CI/CD tools (Jenkins, GitLab CI, GitHub Actions, Azure DevOps), containerization (Docker), orchestration (Kubernetes), infrastructure as code (Terraform), monitoring and logging (Prometheus, Grafana, ELK Stack).
M3W1: Cloud Project Management
Cloud computing fundamentals, cloud service models (IaaS, PaaS, SaaS), cloud deployment models (public, private, hybrid), cloud project management considerations, AWS project management, Azure project management, Google Cloud project management, cloud migration strategies, cloud cost management.
M3W2: Enterprise Architecture Basics
Enterprise architecture overview, TOGAF framework, business architecture, data architecture, application architecture, technology architecture, enterprise architecture tools, EA governance, EA implementation strategies.
M3W3: Business Analysis & Requirements Management
Business analysis fundamentals, requirements elicitation techniques, requirements documentation (BRD, FRD, SRS), use case diagrams, user stories, acceptance criteria, requirements traceability matrix, requirements validation and verification, business process modeling, data flow diagrams, BABOK framework.
M3W4: Advanced Project Management Tools
MS Project (planning, tracking, reporting, resource management), Jira (project management, issue tracking, agile boards, reports), Confluence (documentation, collaboration), Trello (kanban boards), Slack/Microsoft Teams (communication), Google Workspace (collaboration), version control with Git and GitHub, project management dashboards, portfolio management tools.
M4W1: Project Portfolio Management
Project portfolio management overview, portfolio selection criteria, portfolio prioritization, portfolio balancing, portfolio governance, portfolio monitoring and control, portfolio reporting, PMO functions, PMO establishment.
M4W2: Advanced Program Management
Program management overview, program governance, program lifecycle, program benefits management, program stakeholder engagement, program communication management, program risk management, program financial management.
M4W3: Agile at Scale - SAFe
SAFe framework overview, SAFe principles, SAFe roles (Release Train Engineer, Product Manager, System Architect), SAFe ceremonies (PI Planning, System Demo, Inspect & Adapt), SAFe artifacts, SAFe implementation strategies, SAFe metrics and reporting.
M4W4: Digital Transformation & Innovation Management
Digital transformation overview, innovation management, disruptive technologies, digital strategy, organizational change management, digital culture transformation, digital transformation case studies, innovation frameworks.
M5W1: Project Cost Management & Financial Analysis
Project cost estimation techniques, cost budgeting, cost control, earned value management (EVM), project financial analysis (ROI, NPV, IRR), project funding, financial reporting, cost-benefit analysis.
M5W2: Vendor Management & Procurement
Vendor selection and evaluation, procurement management, contract management, vendor relationship management, SLAs and KPIs, vendor performance management, procurement lifecycle, RFI/RFP/RFQ processes.
M5W3: IT Governance & Compliance
IT governance frameworks (COBIT, ISO 38500), regulatory compliance (GDPR, HIPAA, PCI-DSS), data protection and privacy, IT audit, security governance, risk and compliance management, GRC tools.
M5W4: Project Leadership & Team Management
Leadership styles and theories, emotional intelligence, team building, motivation theories, conflict resolution, negotiation skills, delegation techniques, performance management, coaching and mentoring, building high-performance teams.
M6W1: Capstone Project - Phase 1: Planning & Design
Complete enterprise project planning, requirements gathering, scope definition, work breakdown structure, project schedule, risk assessment, quality plan, communication plan, resource plan.
M6W2: Capstone Project - Phase 2: Execution & Monitoring
Complete project execution with real-world enterprise scenario, team collaboration and coordination, progress tracking and reporting, risk management implementation, quality assurance activities, stakeholder communication.
M6W3: Capstone Project - Phase 3: Control & Delivery
Project control mechanisms, change management, issue resolution, quality control activities, project monitoring and reporting, final project documentation, client presentation preparation, project handover planning.
M6W4: Final Project Delivery & Career Preparation
Final project delivery, client presentation, project handover, documentation finalization, project retrospective and lessons learned, viva voce, certificate distribution, career guidance (resume building, interview preparation, job search strategies, certification pathways: PMP, CSM, ITIL, SAFe).
Key Features
What You'll Learn
Examination Details
| Exam Name | Full Marks | Pass Marks |
|---|---|---|
| Module-wise Assessment | 100 | 40 |
| Mid-Term Project Review | 100 | 50 |
| Final Project Documentation | 150 | 75 |
| Final Project Presentation | 100 | 50 |
| Viva Voce | 100 | 50 |
| Agile/Scrum Simulation Assessment | 100 | 50 |
| DevOps Pipeline Assessment | 100 | 50 |
| Portfolio Management Simulation | 100 | 50 |
Internship Details
Prerequisites
- Pursuing or completed BCA/MCA/B.Tech CS/IT or equivalent
- Strong computer knowledge
- Strong interest in project management and IT operations
- Excellent communication and analytical skills
- Basic understanding of SDLC
- Basic programming knowledge (preferred)
- Leadership and team management interest
- Career aspiration in IT project management
Who Can Enroll ?
- BCA students (all semesters)
- MCA students (all semesters)
- B.Tech CS/IT students (all semesters)
- Diploma in CS/IT students
- IT freshers needing internship
- IT project management aspirants
- Business analyst aspirants
- Scrum Master aspirants
- IT operations career aspirants
- DevOps career aspirants
- PMO career aspirants
- IT consultants
- Students preparing for MCA admission
- Students needing internship for university requirement
- IT professionals wanting to advance in project management
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