IT Project Operation & Workflow Management - 3 Months
IT Project Operation & Workflow Management Internship in Patna Bihar - 3 Months ₹599. Advanced project management, Agile, Scrum, ITIL, workflow automation with live projects. Best IT project management training in Bihar. University accepted.
Course Overview
Program Description
Skills You'll Learn
Projects You'll Work On
Enterprise IT Project Management
Complete enterprise-level IT project management from initiation to closure including project charter, requirements gathering, scope definition, work breakdown structure, project schedule, risk management, quality assurance, and project closure.
Workflow Automation & Business Process Management
Design and implement a comprehensive workflow automation system for a business process including process mapping, automation implementation, testing, and deployment.
Agile Project Management & Scrum Simulation
Complete Agile project simulation with sprint planning, daily stand-ups, sprint reviews, retrospectives, and product backlog management using Scrum framework.
IT Service Management Implementation
Design and implement ITIL-based service management processes including incident management, problem management, change management, and service level management.
DevOps Pipeline Implementation
Design and implement a complete CI/CD pipeline using DevOps tools including version control, CI/CD tools, containerization, and monitoring.
Program Modules
W1: Introduction to IT Project Management
Overview of IT project management, project lifecycle, SDLC models (Waterfall, Agile, Scrum, Kanban, Lean), project management methodologies (PMBOK, PRINCE2, Agile), roles and responsibilities in IT projects, project management frameworks.
W2: Project Planning & Documentation
Project charter creation, requirement gathering techniques, scope definition and management, work breakdown structure (WBS), project scheduling, milestone planning, resource allocation, risk identification, project documentation standards.
W3: Workflow Management & Business Process Automation
Workflow automation, business process mapping techniques (BPMN, UML), task management tools (Jira, Trello, Asana), Kanban boards, sprint planning, backlog management, workflow optimization techniques, lean management principles.
W4: Agile & Scrum Methodologies
Agile manifesto and principles, Scrum framework (roles, ceremonies, artifacts), user stories, story points, velocity tracking, burndown charts, burnup charts, scaled Agile (SAFe) overview.
W5: IT Service Management (ITIL)
ITIL framework overview, service strategy, service design, service transition, service operation, continual service improvement, incident management, problem management, change management, service level management.
W6: Project Execution & Monitoring
Team collaboration, effective communication strategies, stakeholder management, project tracking and control, progress reporting, KPIs and metrics, earned value management, change management, conflict resolution.
W7: Risk Management & Quality Assurance
Risk identification techniques, risk assessment, risk mitigation strategies, risk monitoring and control, quality management (QA/QC), quality standards (ISO 9001, CMMI), testing methodologies, defect tracking, continuous improvement.
W8: DevOps & CI/CD Fundamentals
DevOps culture and principles, continuous integration (CI), continuous delivery/deployment (CD), version control (Git, GitHub), CI/CD tools (Jenkins, GitLab CI), containerization (Docker), orchestration (Kubernetes basics).
W9: Advanced Project Management Tools
MS Project, Jira, Confluence, Trello, Slack/Microsoft Teams, Google Workspace, version control with Git and GitHub, project management dashboards.
W10: Business Analysis & Requirements Management
Business analysis fundamentals, requirements elicitation techniques, requirements documentation (BRD, FRD, SRS), use case diagrams, user stories, acceptance criteria, requirements traceability matrix.
W11: Final Project Development & Execution
Complete project execution with real-world scenario, team collaboration and coordination, progress tracking and reporting, risk management implementation, quality assurance activities.
W12: Final Project Delivery & Career Preparation
Final project delivery, client presentation, project handover, documentation finalization, project retrospective, viva voce, certificate distribution, career guidance.
Key Features
What You'll Learn
Examination Details
| Exam Name | Full Marks | Pass Marks |
|---|---|---|
| Module-wise Assessment | 100 | 40 |
| Mid-Term Project Review | 100 | 50 |
| Final Project Documentation | 100 | 50 |
| Final Project Presentation | 100 | 50 |
| Viva Voce | 50 | 25 |
| Agile/Scrum Simulation Assessment | 100 | 50 |
Internship Details
Prerequisites
- Pursuing or completed BCA/MCA/B.Tech CS/IT or equivalent
- Basic computer knowledge
- Strong interest in project management and IT operations
- Good communication and analytical skills
- Basic understanding of SDLC
- Basic programming knowledge (preferred but not mandatory)
Target Audience
- BCA students (all semesters)
- MCA students (all semesters)
- B.Tech CS/IT students (all semesters)
- Diploma in CS/IT students
- IT freshers needing internship
- IT project management aspirants
- Business analyst aspirants
- Scrum Master aspirants
- IT operations career aspirants
- DevOps career aspirants
- Students preparing for MCA admission
- Students needing internship for university requirement
- IT professionals wanting to upskill in project management
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