Hotel Management - 4 Month Internship Training Program
Join 4 Month Hotel Management Internship Training Program at NextVision Infotech. Learn front office, food production, F&B service, housekeeping, sales, event management. ₹1999 only with certificate.
Program Description
Skills You'll Learn
Projects You'll Work On
Complete Hotel Management Project (4 Month)
Students will complete a comprehensive hotel management project including front office operations, food production, F&B service, housekeeping management, sales and marketing plan, revenue management, event management, hotel administration, and complete project documentation as per hotel industry standards.
Program Modules
W1-2: Weeks 1-2: Introduction to Hotel Management and Hospitality Industry
Introduction to hotel management, history of hospitality industry, hospitality industry overview, types of hotels - luxury, business, resort, boutique, budget, heritage, airport, casino, types of hotel ownership - independent, chain, franchise, management contract, hotel classification - star ratings, hotel departments - front office, housekeeping, food production, food and beverage service, sales and marketing, accounts, HR, engineering, security, hotel organization structure, hotel terminology, hospitality ethics, grooming standards, communication skills, guest etiquette, hospitality trends, career opportunities in hospitality.
W3-4: Weeks 3-4: Front Office Operations and Guest Relations
Front office fundamentals, front office organization, front office layout, front office equipment, front office terminology, reservation - types of reservations, reservation process, reservation systems, booking sources, overbooking, cancellation, no-show, check-in process, check-out process, guest registration, guest history, room assignment, room types, room rates, rate structure, upselling, cross-selling, guest services, concierge services, bell desk, luggage handling, message handling, mail handling, information services, guest complaints handling, guest feedback, guest satisfaction, guest loyalty programs, front office accounting, night audit, PMS (Property Management System), Opera PMS, front office reports, front office management, guest relations, guest experience management.
W5-6: Weeks 5-6: Food Production and Culinary Arts
Food production fundamentals, kitchen organization, kitchen hierarchy, kitchen brigade, kitchen layout, kitchen equipment, kitchen safety, kitchen hygiene, HACCP, food safety standards, food handling, food storage, food preservation, culinary terminology, cooking methods - boiling, steaming, frying, grilling, roasting, baking, braising, poaching, sautéing, food commodities - vegetables, fruits, meat, poultry, fish, seafood, eggs, dairy, grains, pulses, spices, herbs, stocks, soups, sauces, salads, appetizers, main courses, desserts, bakery and confectionery, bread making, cake making, pastry making, Indian cuisine, Chinese cuisine, Continental cuisine, Mughlai cuisine, South Indian cuisine, regional cuisines, menu planning, menu engineering, recipe standardization, portion control, food costing, food plating, food presentation.
W7-8: Weeks 7-8: Food and Beverage Service
Food and beverage service fundamentals, F&B service organization, F&B service hierarchy, F&B service equipment, F&B service terminology, types of F&B service - table service, buffet service, cafeteria service, banquet service, room service, lounge service, bar service, quick service, takeaway service, restaurant operations, restaurant layout, restaurant setup, table setting, napkin folding, service sequence, order taking, order processing, upselling, wine service, beverage service, cocktail service, bar operations, bar equipment, bar terminology, alcoholic beverages, non-alcoholic beverages, mocktails, cocktails, wine, beer, spirits, liqueurs, coffee, tea, banquet operations, banquet setup, banquet service, event catering, outdoor catering, F&B control, F&B costing, F&B revenue management.
W9-10: Weeks 9-10: Housekeeping Management
Housekeeping fundamentals, housekeeping organization, housekeeping hierarchy, housekeeping layout, housekeeping equipment, housekeeping supplies, housekeeping terminology, room cleaning, room making, bed making, bathroom cleaning, public area cleaning, floor cleaning, carpet cleaning, upholstery cleaning, glass cleaning, housekeeping chemicals, housekeeping safety, laundry operations, laundry equipment, laundry process, washing, dry cleaning, ironing, folding, linen management, linen inventory, linen control, uniform management, guest supplies, guest amenities, room inspection, housekeeping reports, housekeeping software, pest control, waste management, sustainability in housekeeping, green housekeeping, housekeeping management, housekeeping budgeting, housekeeping cost control.
W11-12: Weeks 11-12: Sales, Marketing, and Revenue Management
Hotel sales fundamentals, sales organization, sales process, sales techniques, sales presentation, sales negotiation, sales closing, sales follow-up, sales reporting, sales targets, sales forecasting, hotel marketing fundamentals, marketing mix, marketing strategies, digital marketing for hotels, social media marketing for hotels, content marketing, email marketing, SEO for hotels, OTA (Online Travel Agency) management, Booking.com, Expedia, MakeMyTrip, Agoda, revenue management, revenue management strategies, dynamic pricing, yield management, forecasting, budgeting, revenue analysis, distribution channels, direct bookings, GDS (Global Distribution System), travel agents, corporate sales, MICE (Meetings, Incentives, Conferences, Exhibitions), event sales, wedding sales, banquet sales, hotel branding, hotel positioning, guest relationship management (GRM), CRM for hotels.
W13-14: Weeks 13-14: Hotel Administration, Accounting, and HR
Hotel administration fundamentals, hotel organization structure, hotel management functions, hotel operations management, hotel accounting fundamentals, hotel accounting terminology, hotel revenue accounting, hotel expense accounting, hotel payroll, hotel budgeting, hotel financial statements, hotel cost control, hotel audit, hotel inventory management, hotel purchasing, hotel vendor management, hotel HR fundamentals, hotel recruitment, hotel training, hotel performance management, hotel employee relations, hotel labor laws, hotel HR policies, hotel HR software, hotel engineering and maintenance, hotel security management, hotel safety management, hotel emergency management, hotel crisis management, hotel quality management, hotel SOPs, hotel audits, hotel certifications.
W15-16: Weeks 15-16: Event Management, Live Projects, and Certification
Event management fundamentals, types of events - weddings, conferences, seminars, exhibitions, product launches, corporate events, social events, event planning, event budgeting, event marketing, event coordination, event logistics, event catering, event decoration, event entertainment, event photography, event videography, event permits, event insurance, event risk management, event evaluation, event reports, live projects - hotel operations project, front office operations, F&B service operations, housekeeping operations, event management project, hotel marketing plan, complete documentation, resume building, interview preparation, portfolio building, LinkedIn optimization, viva-voce examination, feedback session, certificate distribution.
Key Features
What You'll Learn
Examination Details
| Exam Name | Full Marks | Pass Marks |
|---|---|---|
| Module-wise Assessment | 100 | 40 |
| Project Evaluation | 100 | 50 |
| Final Presentation | 50 | 25 |
| Viva-Voce | 50 | 25 |
Internship Details
Prerequisites
- Pursuing or completed BHM/B.Sc. Hospitality/BBA/MBA/Diploma in Hotel Management or related field
- Basic knowledge of hospitality industry
- Good communication skills
- Interest in hotel management and hospitality
Who Can Enroll ?
- BHM students (1st to 8th semester)
- B.Sc. Hospitality students
- BBA students
- MBA students
- Diploma in Hotel Management students
- Hotel management aspirants
- Hospitality professionals wanting to upskill
- Working professionals wanting to upskill
- Students from all over India seeking practical training
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